SOLEO Wellness (“SOLEO,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard information submitted through our website, forms, and advertisements.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Information voluntarily submitted through forms or questionnaires
We collect only the information necessary to respond to inquiries, provide services, or share relevant program information.
How We Use Your Information
Information submitted to SOLEO may be used to:
- Respond to your inquiry
- Provide information about our programs and services
- Schedule consultations
- Share relevant resources
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Text Messaging / SMS Communications:
If you provide a mobile phone number, you agree that SOLEO Wellness may contact you via SMS/text message for appointment reminders, care coordination, administrative communications, and program updates. Standard message and data rates may apply. You can opt out of text messaging at any time by replying “STOP” or contacting us. Text messaging may not be encrypted; if you wish to exchange sensitive information, please contact us through secure channels.
Message Frequency: Message frequency varies but typically ranges from 1–4 messages per week depending on communication needs.
Health Information
SOLEO is a mental health provider. Any protected health information (PHI) shared as part of clinical services is handled in accordance with applicable federal and Massachusetts privacy laws, including HIPAA.
Submission of information through website or advertising forms does not establish a therapeutic relationship.
Data Security
We implement reasonable safeguards to protect your information. However, no method of electronic transmission is 100% secure.
Data Transfer Policy
We do not transfer your personal information to any external organizations under any circumstances, even with your consent.
Data Protection Measures
We have strict internal policies and access controls to prevent unauthorized sharing of your data.
Third-Party Platforms
Our website and advertising forms may be hosted on third-party platforms (such as Squarespace or Meta). Information submitted through these platforms is subject to their respective privacy policies.
Your Rights
You may request to access, update, or delete your personal information by contacting us at:
Email: hello@soleowellness.com
Address: 95 Tremont St., Suite 20A, Duxbury, MA 02332
Contact Us
If you have questions about this policy or your information or would like to opt-out, please contact us at (781) 285-7379, hello@soleowellness.com or contact us using this form.
Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.